Prestamos Promejora:
Our Online Application services are unavailable at this time. Please contact your local branch. We apologize for the inconvenience.
Frequently Asked Questions
Yes. Even if your branch is closing, it’s very important to continue making your payments to avoid late fees or damage to your credit history.
If you have any questions or need support, contact your branch as soon as possible to review your options.
Payments must continue to be made regularly until your debt is paid off. Please make your payments only through authorized electronic methods — never in cash or through third parties.
You can find the details in our branch locator by selecting your branch.
Enter your postal code in the branch locator on our website to locate your branch. Once you find it, click on “More information” to view complete details including address, contact info, and other relevant information.
Go to the branch locator on our website and select your branch. A button will appear that says “Important information for direct payments.”
Click on that button to see step-by-step instructions to make your payment securely.
No. For your safety, we do not accept cash payments or payments through intermediaries. Only electronic payments made in the name of Casa Amigos de México are accepted.
Yes. You can make advance payments at any time and may even be eligible for special discounts for early payoff.
Call your branch for more details.
If you find an error in your account, please email our customer service team at contacto@promejora.mx. We’ll be happy to help you resolve it as soon as possible.